> ## Documentation Index
> Fetch the complete documentation index at: https://docs.exterview.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Exterview

> Overview of the Exterview configure phase: a guided, CS-led setup that captures your requirements and freezes into a signed configuration.

Configuration is **guided and CS-led**, not self-serve. How much you configure depends on where you are in your journey with Exterview.

## Configuration depth grows with commitment

How much you configure scales with how far you have committed to Exterview, from a quick proof on one team to full org-wide hiring infrastructure.

<CardGroup cols={3}>
  <Card title="Starter" icon="play">
    **Get started.** One team, one role, quick proof. Standard scoring, with **no configuration set**.
  </Card>

  <Card title="Growth" icon="chart-line">
    **Explore.** Reliability and fit across a few departments. Light
    **department-based configuration with dynamic variables**, not the full set.
  </Card>

  <Card title="Enterprise" icon="building-shield">
    **Commit.** The gated decision for the next three to five years. The **full configuration set**: Foundation, Operations, Governance, tuned to your org.
  </Card>
</CardGroup>

<Info>
  Starter and Growth are how teams explore Exterview over three to six months.
  The **guided configuration set below (Foundation → Operations → Governance)
  applies at Enterprise**. That is the point where Exterview becomes your
  long-term hiring infrastructure. Growth supports a couple of department-level
  configurations with dynamic variables, but not the full gated set.
</Info>

## The Enterprise setup model

At Enterprise, setup runs as one guided sequence and is frozen into a signed configuration before go-live. Each stage builds on the one before it.

```mermaid theme={null}
%%{init: {'theme':'base','themeVariables':{'primaryColor':'#EEF2FF','primaryBorderColor':'#4B6CFE','primaryTextColor':'#0F172A','lineColor':'#64748B','clusterBkg':'#F8FAFC','clusterBorder':'#E2E8F0'}}}%%
flowchart LR
  F([Foundation]) --> O([Operations]) --> G([Governance]) --> S([Sign-off]) --> Z([Frozen configuration])
```

*The Enterprise setup sequence: each stage builds on the one before it, then the full configuration is signed off and frozen so every evaluation is scored the same way.*

<Steps>
  <Step title="Foundation">
    Your organization's structure and what a strong candidate looks like:
    departments, job families, bands, skills, and responsibilities. This is
    where your organization's **hyper-calibration layer** is built.
  </Step>

  <Step title="Operations">
    The hiring journey that runs on that foundation: sessions, scoring,
    communications, and integrations.
  </Step>

  <Step title="Governance">
    The controls that wrap the whole thing: access, privacy, compliance, human
    review, and auditability.
  </Step>

  <Step title="Sign-off and freeze">
    The configuration is reviewed, signed off, and frozen, so every evaluation
    is scored the same way and stays reproducible.
  </Step>
</Steps>

<Note>
  **Hyper-calibration is Enterprise-only and set up once.** During Foundation,
  your competencies, role definitions, and scoring context are captured, taken
  through a staging journey, validated, and then frozen into your organization's
  calibration baseline. Starter and Growth do not have this layer. They run on
  standard and light department-based configuration. After freeze, changes go
  through change control and re-baseline to a new version. See
  [Foundation](/configure/foundation) and [Calibration](/monitor/calibration).
</Note>

## Explore the stages

<CardGroup cols={2}>
  <Card title="Setup & Sign-Off" icon="clipboard-question" href="/configure/setup-questionnaire">
    The guided, business-first process that produces your signed baseline.
  </Card>

  <Card title="Foundation" icon="sitemap" href="/configure/foundation">
    Departments, job families, bands, skills, responsibilities.
  </Card>

  <Card title="Operations" icon="gears" href="/configure/operations">
    Channels, pipelines, rubrics, gating, communication, connectors.
  </Card>

  <Card title="Governance" icon="shield-halved" href="/configure/governance">
    Access, compliance, privacy, human review, audit, knowledge base.
  </Card>

  <Card title="Go-Live Readiness" icon="circle-check" href="/configure/go-live-readiness">
    The checklist to clear before your first live session.
  </Card>
</CardGroup>

## FAQs

<AccordionGroup>
  <Accordion title="Do Starter and Growth customers configure a rubric set?">
    No. Starter runs on standard scoring with no configuration set. Growth adds light, department-based configuration with dynamic variables. The full guided set begins at Enterprise.
  </Accordion>

  <Accordion title="Why is the full configuration set Enterprise-only?">
    Because it is the long-term commitment. The full Foundation → Operations →
    Governance set tunes Exterview to your org for the next three to five years.
    Starter and Growth are for exploring fit first.
  </Accordion>

  <Accordion title="Do we configure this ourselves?">
    No. It is guided and CS-led. Your team answers business-language questions,
    and Exterview handles the translation.
  </Accordion>

  <Accordion title="What happens after sign-off?">
    Your setup becomes the agreed configuration baseline. Material changes afterward are reviewed and approved before use.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Deploy" icon="rocket" href="/deploy/overview">
    Launch agents once configuration is signed off.
  </Card>

  <Card title="Pricing" icon="tag" href="/pricing/overview">
    How Starter, Growth, and Enterprise map to plans.
  </Card>
</CardGroup>