# Exterview

> Exterview documentation — configure, deploy, and monitor human + agent evaluation, with developer APIs, security, and compliance for regulated enterprise hiring.

## Docs

- [Candidate Experience](https://docs.exterview.ai/best-practices/candidate-experience.md): Reduce candidate drop-off, preserve instruction clarity, and run fair, respectful agent sessions across Exterview email and web invites.
- [Maintaining Data Quality](https://docs.exterview.ai/best-practices/data-quality.md): Keep Exterview evaluations accurate and reproducible by keeping configuration clean and usage consistent.
- [Enterprise Rollout](https://docs.exterview.ai/best-practices/enterprise-rollout.md): Phase Exterview rollout across teams, departments, and regions with pilot design, change management practices, and governance-ready expansion steps.
- [Evaluation Design](https://docs.exterview.ai/best-practices/evaluation-design.md): Design role-relevant Exterview evaluations by mapping competencies to rubric items, picking session types, and avoiding common assessment pitfalls.
- [Human Review and Reading AI Reports](https://docs.exterview.ai/best-practices/human-review.md): How to keep hiring decisions human-owned and defensible in Exterview: mandatory review, how to read a report well, and when a step should gate versus inform.
- [Running a Fair Pilot](https://docs.exterview.ai/best-practices/running-a-fair-pilot.md): Design an Exterview pilot that validates scoring before you rely on it: the roughly 100-session calibration window, close human review, and clean expansion.
- [Scoring Quality](https://docs.exterview.ai/best-practices/scoring-quality.md): Keep Exterview scoring consistent across reviewers with structured rubrics, calibration practices, and clear reviewer expectations for every evaluation.
- [Career Page](https://docs.exterview.ai/capabilities/career-page.md): The org-branded careers surface: public, unauthenticated by design, and the first capability to ship.
- [Foundation](https://docs.exterview.ai/configure/foundation.md): Set up the foundation of an Exterview configuration by defining your organization structure, competencies, and what a strong candidate looks like for the role.
- [Go-Live Readiness](https://docs.exterview.ai/configure/go-live-readiness.md): Readiness checklist covering questionnaire sign-off, rubric review, invite testing, and stakeholder approvals before the first live Exterview session.
- [Governance](https://docs.exterview.ai/configure/governance.md): Governance controls in Exterview including roles and permissions, competency frameworks, retention and consent policies, human review, audit trails, and knowledge base setup.
- [Operations](https://docs.exterview.ai/configure/operations.md): Operational configuration in Exterview covering channels, pipeline stages, rubric concepts, gating rules, candidate communication, and connector integrations.
- [Configure Exterview](https://docs.exterview.ai/configure/overview.md): Overview of the Exterview configure phase: a guided, CS-led setup that captures your requirements and freezes into a signed configuration.
- [Setup & Sign-Off](https://docs.exterview.ai/configure/setup-questionnaire.md): Complete the Exterview setup questionnaire with the right stakeholders, answer in business language, review defaults, sign off, and freeze the configuration.
- [Deployment Authentication](https://docs.exterview.ai/deploy/authentication.md): Authentication concepts, environments, and access patterns for deploying Exterview, including API keys, SSO, and session-level access for reviewers.
- [Microsoft Connectors](https://docs.exterview.ai/deploy/connectors-microsoft.md): Exterview's Microsoft integrations for enterprise IT: Entra ID single sign-on, Microsoft Graph calendar scheduling, and Microsoft Commercial Marketplace procurement.
- [Integrations](https://docs.exterview.ai/deploy/integrations-webhooks.md): How to connect external systems to Exterview, trigger sessions from your ATS or CRM, and receive webhook events for session lifecycle and outcomes.
- [Invite Flows](https://docs.exterview.ai/deploy/invite-flows.md): Configure candidate invite flows in Exterview by email, with expiry rules, retry attempts, and delivery tracking. SMS, WhatsApp, and calendar invites are coming soon.
- [Deploy Exterview](https://docs.exterview.ai/deploy/overview.md): Overview of the Exterview deploy phase, covering the session-based lifecycle and the split between live agent sessions and document-workflow sessions.
- [Production Checklist](https://docs.exterview.ai/deploy/production-checklist.md): Pre-live gate criteria for going into production with Exterview, including configuration sign-off, integration verification, and stakeholder approvals.
- [Session Types](https://docs.exterview.ai/deploy/session-types.md): Public catalogue of Exterview agent session types in hiring-lifecycle order, with what is available today and what is upcoming, and the report each one produces.
- [AI Coworkers](https://docs.exterview.ai/get-started/ai-coworkers.md): How Exterview's modules combine into governed, chartered AI Coworkers: a standing role for AI on your hiring team, with a defined mandate, human-approved authority, and a full audit trail.
- [Core Concepts](https://docs.exterview.ai/get-started/core-concepts.md): Core Exterview concepts including your organization, evaluations, agent sessions, rubrics, scorecards, human review, calibration, and outcome intelligence.
- [Glossary](https://docs.exterview.ai/get-started/glossary.md): Alphabetical glossary of Exterview terms with links to concept pages, covering evaluation, session, rubric, scorecard, calibration, and governance vocabulary.
- [Modules](https://docs.exterview.ai/get-started/modules.md): The full catalog of Exterview modules: each a specialized agent that owns one kind of evaluation and produces one report, grouped by hiring stage, plus the enterprise platform modules every deployment runs on.
- [Get Started with Exterview](https://docs.exterview.ai/get-started/overview.md): Introduction to Exterview and the Configure, Deploy, Monitor lifecycle, with links to core concepts, glossary, and next steps for new customers.
- [Quickstart](https://docs.exterview.ai/get-started/quickstart.md): The fastest path from interested to your first scored evaluation: start a trial, configure a role, invite candidates, and review the report.
- [How to Match Candidates to a Role](https://docs.exterview.ai/guides/ai-candidate-matcher.md): How Exterview scores candidates against a role's requirements, and how to review and act on the match.
- [How to Review an AI Interview](https://docs.exterview.ai/guides/ai-interview-review.md): How to open a completed Voice or Avatar interview and read the AI's assessment.
- [How to Run an AI Phone Screen](https://docs.exterview.ai/guides/ai-phone-screener.md): How to trigger and review an AI-led outbound phone screen: no recruiter dialing required.
- [How to Build a Role with AI](https://docs.exterview.ai/guides/ai-role-builder.md): How Exterview drafts a new job — details, skills, and interview questions — from a job description file or a prompt.
- [How to Review Billing, Usage, and Plans](https://docs.exterview.ai/guides/billing.md): How to review your organization's plan, credit usage, and pricing in Settings, and how to change plans.
- [How to Preview the Candidate Interview Experience](https://docs.exterview.ai/guides/candidate-interview-experience.md): What a candidate sees end to end when they take an AI interview: welcome, guidelines, system check, and the interview itself.
- [How to Use the Candidate Leaderboard](https://docs.exterview.ai/guides/candidate-leaderboard.md): How to rank, compare, and act on candidates for a job using the Candidate Leaderboard.
- [How to View and Manage Candidates](https://docs.exterview.ai/guides/candidates.md): How to view candidates in Exterview, add them yourself by uploading resumes, and review their profile and status.
- [How to Set Up Your Careers Page](https://docs.exterview.ai/guides/careers-page.md): How your organization's public careers page works, how to brand it, and how to publish roles to it.
- [How to Add and Manage Customers](https://docs.exterview.ai/guides/customers.md): How to add and manage the client companies your organization hires for in Exterview: a standard administrative task, no AI required.
- [How to Use Your Dashboard](https://docs.exterview.ai/guides/dashboard.md): How to read your dashboard in Exterview: the daily starting point for every recruiter.
- [Enterprise Setup](https://docs.exterview.ai/guides/enterprise-setup.md): How enterprise setup works in Exterview: a guided, phased configuration that ends in a signed, frozen Configuration Contract.
- [Manage Integrations](https://docs.exterview.ai/guides/integrations.md): What's connected today — Microsoft Entra ID SSO and candidate email — and what's still coming: calendar, ATS/HRMS sync, and webhooks.
- [How to Create and Manage Jobs](https://docs.exterview.ai/guides/jobs.md): How to create, edit, and manage jobs and roles in Exterview: a traditional platform task, no AI required.
- [How to Search and Export Data](https://docs.exterview.ai/guides/search-export.md): How to quickly find a job or candidate, filter the candidates list, and export your activity logs in Exterview: standard platform tasks, no AI required.
- [How to Sign Up and Get Started](https://docs.exterview.ai/guides/self-onboarding.md): How to sign up for Exterview: create your account, add your organization's details, choose your AI agents, and land in your workspace.
- [How to Govern Agent Skills](https://docs.exterview.ai/guides/settings-agent-skills.md): Review, verify, and version the prompt instructions behind Exterview's AI agents from Settings → Setup → Skills.
- [How to Configure the AI Interviewer](https://docs.exterview.ai/guides/setup-ai-interviewer.md): Choose your AI voice and avatar, set how many rounds each runs, and turn on multilingual matching.
- [Set Up Communication](https://docs.exterview.ai/guides/setup-communication.md): How candidate communication is agreed during setup: email is the channel today, with message copy confirmed alongside your Customer Success team.
- [How to Set Compliance and Privacy](https://docs.exterview.ai/guides/setup-compliance.md): How compliance and privacy topics like applicable frameworks, consent, and data residency are configured for your account.
- [How to Freeze the Configuration Contract](https://docs.exterview.ai/guides/setup-freeze.md): Review, sign off, and lock in your configuration into a versioned Configuration Contract.
- [Understand Scoring Gates](https://docs.exterview.ai/guides/setup-gates.md): How Exterview checks a candidate's report has everything it needs before treating it as complete.
- [How to Go Live](https://docs.exterview.ai/guides/setup-go-live.md): Run your first sessions and begin the calibration window after freezing the configuration.
- [How to Connect Integrations](https://docs.exterview.ai/guides/setup-integrations.md): What connects today during setup — Microsoft Entra ID SSO — and what is still launching: calendar and ATS/HRMS sync.
- [How to Migrate and Import Data](https://docs.exterview.ai/guides/setup-migration.md): What role and candidate data Exterview needs at setup: brought in with Customer Success today, ahead of a connected, ongoing ATS/HRMS feed.
- [How to Set Up Your Org Structure](https://docs.exterview.ai/guides/setup-org-structure.md): Add your organization's locations and departments as shared reference data across Exterview.
- [How to Design Your Hiring Pipeline](https://docs.exterview.ai/guides/setup-pipeline.md): Build pipeline templates per department: choose the interview stages, their order, and how many AI voice or avatar rounds run.
- [How to Assign Roles and Access](https://docs.exterview.ai/guides/setup-roles-access.md): Assign each person one of the nine system roles, or create a custom role with its own permission matrix. Standard RBAC, no AI.
- [How to Set Scoring Weights](https://docs.exterview.ai/guides/setup-scoring.md): Weight each pipeline stage, the resume rubric, and the competency mix inside a pipeline template. Each block must total 100 percent.
- [How to Add Users](https://docs.exterview.ai/guides/setup-users.md): Invite the people who need access, with a role and department, and manage their status from the same list.
- [How to Share a Report](https://docs.exterview.ai/guides/share-report.md): How to share a candidate report with a controlled link: pick people or a workspace-level access setting, then send it.
- [How to Read the Unified Candidate Report](https://docs.exterview.ai/guides/unified-report.md): How to read the Unified Candidate Report in Exterview: every signal on a candidate in one decision-ready view.
- [How to Manage Users and Roles](https://docs.exterview.ai/guides/users-roles.md): How to add users and assign roles and access in Exterview: a traditional RBAC task, no AI involved.
- [Integration Categories](https://docs.exterview.ai/integrations/overview.md): How Exterview connects to the rest of your stack, grouped by category, with what is available today and what is on the roadmap.
- [AI Observability and Evals](https://docs.exterview.ai/monitor/ai-observability.md): How Exterview keeps its AI outputs trustworthy in production: critic-agent evaluations, an observability layer over every AI step, and full auditability, with human review owning every decision.
- [Analytics](https://docs.exterview.ai/monitor/analytics.md): Pipeline, candidate, evaluation, and session-level analytics in Exterview, with reports for hiring funnel health, reviewer activity, and outcome tracking.
- [Calibration](https://docs.exterview.ai/monitor/calibration.md): Trace scores back to rubric versions and run controlled recalibration in Exterview, preserving auditability across evaluation and session revisions.
- [Outcome Intelligence](https://docs.exterview.ai/monitor/outcome-intelligence.md): Coming soon: post-hire outcome intelligence in Exterview with D30, D60, and D90 quality-of-hire signals that will feed back into rubric calibration and evaluation design.
- [Monitor Exterview](https://docs.exterview.ai/monitor/overview.md): Overview of the Exterview monitor phase, starting at session completion, covering the report, the takeaway principle, and downstream analytics signals.
- [Report Glossary](https://docs.exterview.ai/monitor/report-glossary.md): Every Exterview report type and score dimension, defined in one place, so reviewers read scores consistently.
- [Report Templates](https://docs.exterview.ai/monitor/report-templates.md): Reusable report and export formats in Exterview, so teams share evaluation results in a consistent, decision-ready shape.
- [Session Reports](https://docs.exterview.ai/monitor/session-reports.md): The report generated for each completed Exterview session, including the document-workflow variant, scorecard details, and reviewer takeaway summary.
- [Troubleshooting](https://docs.exterview.ai/monitor/troubleshooting.md): Fixes for common Exterview issues across candidate sessions, invite delivery, integration webhooks, and reporting, with escalation paths when needed.
- [Exterview Pricing](https://docs.exterview.ai/pricing/overview.md): How Exterview is priced: commitment and pay-per-decision models, and Azure procurement.
- [Changelog](https://docs.exterview.ai/product-updates/changelog.md): Dated, versioned release history for Exterview from January 2026 through the July 30, 2026 Microsoft Marketplace launch.
- [Now Available](https://docs.exterview.ai/product-updates/now-available.md): Everything Exterview has shipped and that your team can deploy today, one card per feature.
- [Roadmap](https://docs.exterview.ai/product-updates/roadmap.md): The full Exterview roadmap: the last 12 months of delivery and the planned work through December 2026, so you can plan a rollout around what's real.
- [Upcoming](https://docs.exterview.ai/product-updates/upcoming.md): The next stretch of the Exterview roadmap: what's landing between now and December 2026, for teams planning a near-term rollout.
- [Smaya Capabilities](https://docs.exterview.ai/smaya/capabilities.md): What Smaya is designed to do across Exterview, by area: the ask-and-navigate actions available first, and the acting capabilities that run with human approval.
- [How Smaya Works](https://docs.exterview.ai/smaya/how-it-works.md): Smaya's first release: a read-only question-and-answer loop grounded in your knowledge base and the record on screen, with citations on every answer.
- [MCP (Model Context Protocol)](https://docs.exterview.ai/smaya/mcp.md): How Exterview's intelligence will be reachable from approved external AI assistants through a governed, read-only gateway specific to your organization. On the roadmap.
- [Human Oversight](https://docs.exterview.ai/smaya/oversight.md): The control model Smaya is designed around from its first release: read-only by default, with any future ability to act gated behind explicit approval.
- [Meet Smaya](https://docs.exterview.ai/smaya/overview.md): Smaya is Exterview's in-app AI companion, delivered as three tiers of escalating autonomy on one governed foundation: read-only answers first, then acting with human approval, then external reach.
- [Auditability](https://docs.exterview.ai/trust/auditability.md): Auditability in Exterview through system logs, session reports, human review trails, and change visibility across configuration, rubrics, and evaluations.
- [Compliance FAQs](https://docs.exterview.ai/trust/compliance-faqs.md): Status-accurate compliance answers for security and procurement reviewers evaluating Exterview: a self-serve review checklist, certifications, data handling, and vendor questions.
- [Models We Use](https://docs.exterview.ai/trust/models.md): The AI models behind Exterview's agents and Smaya: frontier and open-source providers, added over time, with your data not used to train shared models.
- [Privacy & Residency](https://docs.exterview.ai/trust/privacy-residency.md): Privacy posture and data residency in Exterview, including regional hosting, retention windows, deletion workflows, and candidate consent handling.
- [Responsible AI](https://docs.exterview.ai/trust/responsible-ai.md): Responsible AI at Exterview, aligned to the widely used principles of fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability: mandatory human review, explainable scores, disclosure of AI interaction, and no autonomous adverse decisions.
- [Security](https://docs.exterview.ai/trust/security.md): Architecture-level security in Exterview, including encryption in transit and at rest, access control, keeping each customer's data separate, and continuous auditability.
- [Sub-processors](https://docs.exterview.ai/trust/sub-processors.md): The third-party sub-processors Exterview uses to deliver specific platform capabilities, grouped by purpose, each processing only the data its function requires.
- [How to Run EX Avatar](https://docs.exterview.ai/walkthroughs/ex-avatar.md): Step-by-step walkthrough for running an EX Avatar AI video interview end to end, from enabling the agent to reviewing the Avatar AI Screening Report.
- [How to Run EX Phone Screen](https://docs.exterview.ai/walkthroughs/ex-phone-screen.md): Step-by-step walkthrough for running an EX Phone Screen, from enabling the agent to reviewing the Phone Call Report.
- [How to Run EX Scan](https://docs.exterview.ai/walkthroughs/ex-scan.md): Step-by-step walkthrough for running EX Scan, from creating a role and adding resumes to reviewing the score and summary for each candidate.
- [How to Run EX Voice](https://docs.exterview.ai/walkthroughs/ex-voice.md): Step-by-step walkthrough for running an EX Voice AI screening interview end to end, from enabling the agent to reviewing the Voice AI Screening Report.
- [How We're Different](https://docs.exterview.ai/why-exterview/difference.md): See the pillars that set Exterview apart: per-customer compounding calibration, reproducible decisions, a post-hire feedback loop, and specialized agents.
- [Common Questions](https://docs.exterview.ai/why-exterview/faqs.md): Straight answers to the hard questions enterprise buyers ask about Exterview: vendor lock-in, bias controls, model autonomy, data handling, and build vs. buy.
- [Why Exterview](https://docs.exterview.ai/why-exterview/overview.md): Learn why Exterview created a new category: an evaluation intelligence layer that sits above the ATS to score, calibrate, and audit hiring decisions.