| Agent | A specialized, pre-built module that owns one kind of evaluation and produces one report. | Modules |
| Agent Charter | The mandate, standing goals, scope of authority, decision authority, and escalation path every AI Coworker carries. | AI Coworkers |
| Agent Session | A live, real-time interaction run by an agent: phone, voice, avatar, panel, HR, assessment, or post-hire. | Deploy |
| AI Coworker | A standing, chartered role for AI on your hiring team, built from one or more modules and governed by an Agent Charter. | AI Coworkers |
| AI feature | A capability powered by Exterview’s models, such as screening, interviewing, matching, and scoring. Marked with an AI label in the guides. | Modules |
| Assessment | A scored evaluation of a candidate’s skills or responses. | Session Types |
| Audit Trail | A traceable record of every action, decision, and result. | Auditability |
| Band | A seniority or responsibility level defined in Foundation. | Foundation |
| Blind screening | Hiding personal details during evaluation to reduce bias. Configured during setup. | How to Set Compliance and Privacy |
| Brand voice | The organization-level tone every agent uses when speaking or writing to candidates. | Voice and Policy Setup |
| Calibration | Tracing a score back to its rubric version and re-baselining under change control when rules change. | Calibration |
| Calibration window | The period after go-live during which scoring sharpens as sessions accumulate. | How to Go Live |
| Candidate Invite | The link or message that brings a candidate into a session: email, SMS, WhatsApp, or link. | Invite Flows |
| Candidate-first matching | A candidate uploads one resume and Exterview surfaces the best-fit open roles, each with a reason. Upcoming. | How to Find Jobs |
| Change Control | The reviewed, approved process for altering a frozen configuration; scoring changes re-baseline to a new version. | Configure |
| Configuration | Your organization’s structure, rules, and governance, frozen into a signed baseline before go-live. | Configure |
| Configuration Contract | The signed, versioned, frozen record of all setup decisions that every evaluation score traces back to. | How to Freeze the Configuration Contract |
| Configuration Tier | How much you configure: Starter, Growth, or Enterprise (land-and-expand). | Configure |
| Content-based scoring | Scoring what a candidate says, not their face, tone, or biometrics. | Responsible AI |
| Core feature | A standard platform capability such as jobs, users, billing, and configuration. Marked with a Core label in the guides. | Modules |
| Critic layer | A planned separate check on each AI output to catch quality problems. Coming soon. | AI Observability |
| Data residency | The region where your organization’s data is stored, chosen during setup. | How to Set Compliance and Privacy |
| Deploy | Launching active agent sessions or document workflows. | Deploy |
| Digital Twin | Customer-specific customization of the AI interviewer persona. Upcoming. | How to Configure the AI Digital Twin |
| Document Workflow | A non-live task: role creation, resume match, or offer generation. | Core Concepts |
| Enterprise | The tier with the full configuration set and per-organization hyper-calibration. | Configure |
| Evaluation | A scored assessment of a candidate against a role’srubric. | Core Concepts |
| Fairness testing | Adverse-impact monitoring across protected groups, enabled during setup. | How to Set Compliance and Privacy |
| Foundation Setup | The part of Configure that defines org structure and builds the hyper-calibration layer. | Foundation |
| Gate | A pass/fail checkpoint that controls whether a candidate advances (contrast with a signal). | Operations |
| Governance Setup | The part of Configure covering roles and permissions, frameworks, retention, human review, and audit. | Governance |
| Growth | The tier with light, department-based configuration and dynamic variables. | Configure |
| Human Review | A person reviews and approves outcomes; nothing adverse is decided autonomously. | Responsible AI |
| Hyper-calibration | The per-organization scoring layer built once in Foundation, taken through staging, then frozen. Enterprise-only. | Foundation |
| Module | A specialized agent that owns one kind of evaluation and produces one report. | Modules |
| Monitor | Reviewing completed sessions, reports, analytics, and outcomes. | Monitor |
| Operations Setup | The part of Configure covering channels, pipeline, gating, communication, and connectors. | Operations |
| Outcome Intelligence | Post-hire signals at D30, D60, and D90 fed back to improve evaluation quality. | Outcome Intelligence |
| Pipeline Template | A reusable hiring-journey structure you apply to roles. | Operations |
| Policy guardrails | Customer-authored boundaries on agent behavior, bound per pipeline and role. Upcoming. | How to Configure Policy Guardrails |
| Prompt governance | Controlled, versioned governance over how agents are instructed, with auditability. Upcoming. | How to Govern Prompts |
| Report / Takeaway | The structured output every completed session or workflow produces. | Session Reports |
| Reproducible scoring | The same candidate and inputs always produce the same score, and nothing drifts. | Calibration |
| Role | A job definition. The structure a candidate is evaluated against. | Foundation |
| Rubric | The set of dimensions a candidate is scored against. | Operations |
| Scorecard | The structured set of scores a rubric produces for an evaluation. | Session Reports |
| Scoring weights | Stage, resume, and competency weightings that drive a score. Each block totals 100 percent. | How to Set Scoring Weights |
| Signal | An input that informs a decision without blocking progression (contrast with a gate). | Operations |
| Smaya | Exterview’s in-app companion. Will answer questions about your hiring data with citations, read-only in its first release. Upcoming. | Smaya |
| Starter | The entry tier: standard scoring, one team, no configuration set. | Configure |
| Organization | Your isolated organization environment; all data and configuration are scoped to it. | Core Concepts |
| Workflow | See Document Workflow. | Core Concepts |
