Purpose
A frozen contract makes evaluation reproducible and auditable, and controls how changes happen afterward.For larger enterprise contracts, freezing isn’t a simple one-click step
available right away. It’s a milestone: your team first runs a practice period
of roughly 100 test interviews across a handful of roles, and the Exterview
team gives final sign-off, before the configuration is frozen. See
Go-live for how the practice period works.
Steps
1
Review the full configuration
Review Foundation, Operations, and Governance decisions in one place.
2
Confirm ownership
Confirm who owns each decision, for traceability.
3
Sign off
The customer and Exterview signatories sign the contract.
4
Freeze and version
The configuration is frozen and assigned a version.
5
Understand change control
Learn how post-freeze changes go through change control and may re-baseline the version.
Job-level freeze and the Job Config PDF
The same principle applies to every job. When you create a job, its scoring configuration locks as you move through the wizard, so every candidate on that job is scored against the same settings.- Leaving Add Job Details asks you to confirm the scoring lock. The shortlist threshold and agent recommendation settings cannot change once the job is created.
- Leaving Add Questionnaire asks you to confirm the questionnaire lock. Question scoring, categories, and weightings cannot change once the job is created.
- Neither lock can be undone. Once you confirm, nothing unlocks it, so plan the job’s setup before you continue.