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Core. Communication setup is standard configuration, not AI. Email is the channel Exterview uses to reach candidates today; message copy is confirmed with your Customer Success team rather than edited in a self-service screen.
Communication and offers setup

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Purpose

Confirm how candidates are contacted, and agree the wording Exterview sends on your behalf.

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Steps

1

Confirm the channel

Email is the channel Exterview uses to contact candidates, for moments like interview invites.
Channels
2

Review the message copy

Your Customer Success facilitator walks through the seeded email copy — subject and body for invites and reminders — and records the wording you want. Editing this copy yourself in-app is not available yet.
Message copy
3

Confirm communication

Review and confirm. This feeds the operations section of your Configuration Contract.
Confirm communication
Coming soon: editing message copy yourself in a settings screen, SMS and other contact channels beyond email, and offer management — generating offer letters in-platform, e-signature, and offer approval routing. Offer management is a separate capability planned well down the road, not part of setup today.