
Before you start
The role needs a phone screen stage in its pipeline. See Design your hiring pipeline.Steps
1
Enable phone screening for a role
Confirm the phone screen stage is on for the role’s pipeline.

2
Trigger the call
Start the AI phone call to a candidate.

3
AI conducts the structured call
The agent runs the screen without a human on the line.

4
Review the call report
Read the AI-generated phone screen report.

5
Advance or reject
Move the candidate forward, or close them out.

FAQs
Does a recruiter join the call?
Does a recruiter join the call?
No. The AI agent conducts the entire call; you review the report afterward.
What happens if the candidate doesn't answer?
What happens if the candidate doesn't answer?
See Understand Scoring Gates for how incomplete sessions are handled.

